This section covers game interruptions and various feature details. Refer to the Player Agreement – Terms and Conditions for full information or contact Player Support assistance.
Automatic gaming and spinning capabilities are restricted according to Registrar’s Standards for Internet Gaming. References within games to automatic betting options don’t apply on this platform.
All gaming errors, mishandling, or technical failures void wagers and gaming sessions. Check the Player Agreement – Terms and Conditions for more specifics.
If connection drops, bonus features in progress can continue immediately after restarting games.
Connection losses allow immediate game continuation through restart. Games resume at disconnection points while visual displays might reinitialize. Results stay unchanged.
Connection losses on dealt hands before draws allow immediate resumption via game restart. Finished spin results (visually interrupted) won’t redisplay in games but remain viewable in My Transaction History.
Incomplete spin wagers pause until completion or voiding through inactivity or maintenance. Voided incomplete spins trigger bet returns. Incomplete spin or feature earnings require resumption and completion for crediting.
Gaming, system, or procedural issues cause temporary round pauses while hosts/presenters contact managers. Players get Chat or popup notifications regarding investigations. Quick manager resolutions enable normal proceedings. Without quick fixes, rounds end with bet returns to players.
Lost connections maintain active bets with absent settlement. Reconnection displays results in History sections.
Game completion results show in My Transaction History after window closure. Incomplete games don’t register in My Transaction History.